Great documentation

Whether technical or creative, it's the key to effective communication with your customer. We design instructions (manuals, quick start guides, information sheets) that actually make sense. They're easy to follow and they look professional. This is because we are professionals; do not try this at home.

We also create custom communications (product or brand-focused magazines, newsletters, product sheets) that your customer will actually read and enjoy. Side effects may include return customers, appreciation, and loyalty.

Professional writers and visual designers at D2 can direct or assist with the development and management of communication materials that reflect your brand, target the right audience, and fit your product or service.

The bottom line: We provide users with accurate, interesting, and easy-to-understand information about the product or service they have purchased, thereby improving customer relations and reducing tech support calls and product returns.

Translation: You provide good instruction and information on your stuff and they are able to use and enjoy it without further assistance from you. They don’t call your tech support people. Everyone is happy (except maybe for the tech support people, who will become experts in thumb-twiddling and ceiling tile-counting.)

Contact us for ideas on how D2 doc experts can help you meet business and customer needs.

• Creative assets - Corporate ID, logos, newsletters, icons, marketing materials
• Communication - Assessing your needs, design, editing, style/design guides, training materials
• Website design & interactive media - creating cool stuff online to showcase you
• Packaging design - making your products look good on the shelves